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Singapore Airlines takes top honour in the World Airline Awards, with Thai Airways in 2nd place, and Cathay Pacific 3rd
"WORLD AIRLINE AWARDS TM : the world's most recognised and renowned airline Awards"
AIRLINE OF THE YEAR : 2007
1 Singapore Airlines
2 Thai Airways
3 Cathay Pacific
4 Qatar Airways
5 Qantas
6 Malaysia Airlines
7 Air New Zealand
8 China Airlines
9 Emirates
10 British Airways
© Copyright Skytrax
Singapore Airlines is named as winner of the prestigious Airlineof the Year title, top honour of the 2007 World Airline Awards.
"This has been our longest running passenger survey and our largestever" said Edward Plaisted (CEO of survey organisation, Skytrax).
"Over 14 million eligible nominations were received from around theworld ... we were heartened by the international appeal of the survey.From Beijing to Buenos Aires, Sydney to Stockholm, the sheer breadth ofthe project adds yet further support to the title of the World'sLargest Passenger Survey."
Commenting on the World Airline Awards, Edward Plaisted (CEO of Skytrax) said ....
"We would use this opportunity to thank media sources around the worldwho continue to express such enormous interest and support in thesurvey results. As an organisation, we have striven hard to ensure wedeliver not only the world's best airline survey, but the most credibleand accurate. Doing this without sponsorship or advertising is noteasy, but we now deliver an unmatched formula and level of expertise inthis field.
This is the second time in the history of the World Airline Awards thatSingapore Airlines has emerged as overall winner, and we congratulatethem on this outstanding achievement. In a survey of this scale andduration, our data section have seen the top 5 positions fluctuate onquite a regular basis, and we would highlight the performance of theseother airlines - Thai Airways (up from 4th in 2006), Cathay Pacific (aformer winner, 3rd), Qatar Airways in 4th (a new entrant to the Top 5group), and Qantas in 5th position.
All the Awards announced today represent a level of excellenceachievement by the winning airlines. We all like to be recognised forsuccess we have achieved, and whilst we honour the successful airlineshere, I also pay due respect to the significant achievements by manyairline that may have missed out on a top place by just a very smallmargin.
As well as picking the overall Airline of the Year title, SingaporeAirlines was named Best Business Class in a very competitive section ofthe survey. Surely in part recognising Singapore Airlines new BusinessClass product, we will await next year to see what customers thinkabout the yet to be unveiled product standards on their Airbus A380aircraft.
"Thai Airways achieved an impressive performance, taking 2nd placeoverall in the Survey, as well as walking off with the Best First ClassLounge Award, and 3rd position in the Cabin Staff section.
A former Airline of the Year winner, Cathay Pacific (3rd), was a veryconsistent performer across the World Airline Survey, and whilst nottaking a top spot in 2007, was ranked in the top 4 or 5 positions innearly every section of study. I am sure we will see them on the top ofthe podium again very soon.
Qatar Airways is a new entrant to the top 5 of our blue riband Airlineof the Year title, taking 4th place overall - and again, performingwell in many other categories. Named Best First Class airline, QatarAirways also picked up the Best Cabin Staff (Middle East) Award.
In this top category, Qantas ranked 5th overall, again with a number ofcategory placings in the top 5. Down from second in the 2006 Awards,Qantas is however the highest placed airline in the Australasia region,and a very consistent performer across many product and servicesections.
It is appropriate to mention that Jetstar Airways (a subsidiary ofQantas) is named the World's Best Low-Cost Airline for 2007 - wrenchingthe title away from Europe's Best Low-Cost Airline, Air Berlin, whowere the global winners in 2006.
Sixth place goes to Malaysia Airlines, moving up from three their 2006result, but they should be delighted to learn that they are back towinning ways in 2007, taking the world's Best Cabin Staff Award. It isa title that Malaysia Airlines picked up in a number of previous years,losing their crown to Thai Airways last year.
The cabin staff Awards were as keenly contested this year as on anyprevious occasion, and I understand that for the last 4 weeks of theCabin Staff survey, our data section watched the winning position swaparound between the final Top 3 airlines several times. I am sure thiswill remain a keenly fought Award category, reflecting as it does thelevel of service hospitality.
I would like to pay particular thanks at this time to all of our Surveyparticipants, without whom none of this would be possible. We havereceived a lot of positive feedback during the course of the studies,and try where possible to take onboard suggestions on how we canimprove areas for future year surveys."
Other results
BEST CABIN STAFF
1 Malaysia Airlines
2 Singapore Airlines
3 Thai Airways
4 Cathay Pacific Airways
5 Qatar Airways
BEST CATERING
1 Gulf Air
2 Cathay Pacific
3 Singapore Airlines
4 Qantas
5 Korean Air
BEST INFLIGHT ENTERTAINMENT
1 Emirates
2 Singapore Airlines
3 Cathay Pacific
4 Korean Air
5 Virgin Atlantic
BEST FIRST CLASS LOUNGES
1 Thai Airways - BKK
2 Qatar Airways - DOH
3 Lufthansa - FRA
4 Cathay Pacific - HKG
5 South African Airways - JNB
6 Malaysia Airlines - KUL
7 Korean Air - ICN
8 Singapore Airlines - SIN
9 ANA - NRT
10 Asiana Airlines - ICN
BEST BUSINESS CLASS LOUNGES
1 Virgin Atlantic - LHR
2 Cathay Pacific - HKG
3 Qatar Airways - DOH
4 Qantas Airways - SYD
5 Gulf Air - BAH
6 Malaysia Airlines - KUL
7 China Airlines - TPE
8 Swiss - ZRH
9 Asiana Airlines - ICN
10 Air New Zealand - AKL
BEST FIRST CLASS
1 Qatar Airways
2 Singapore Airlines
3 Cathay Pacific
4 Malaysia Airlines
5 Thai Airways
BEST BUSINESS CLASS
1 Singapore Airlines
2 Virgin Atlantic
3 Cathay Pacific
4 Malaysia Airlines
5 Air New Zealand
BEST ECONOMY CLASS
1 Korean Air
2 Malaysia Airlines
3 Singapore Airlines
4 Qatar Airways
5 Asiana Airlines
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