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[阿航EK] 迟到的面经,希望对大家有一些帮助,附本人准备的面试资料。9.27重庆EK止步AD

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发表于 2013-1-10 17:59:34 | 显示全部楼层 |阅读模式
首先表示抱歉因为已经过去几个月,回忆可能有一些不全面,一直想上论坛给大家贡献点,结果总是忘记我太懒啦。
文本格式的问答是我自己整理出来然后找英语培训机构的老师反复改过练过的,当时我可以说是基本流利的背下来了,分享给大家希望对大家有帮助。(可能在打字过程中有一两个拼写错误)
1 self introduction
My name is ***,you can call me Han,I came from Chengdu,I'm 24 years old.I graduated from Sichuan University in 2010 majoring public finance.After got my bacheloer degree,I entered ****** Securities.I spent two years there.The first year,I was at marketing department as a financal consultant.Then I got promoted to the constomer service department, worked as the investor educator,at the same time,delt with constomer disputes.I really benefit from that experience,I learn how to get along with different kinds of people.I have a lot of hobbies, but I am keen on hiking and photographing.I am fasinated by explore new places which have beautiful scenery.I can use my camera to record those precious memory of my life.Moreover I also like to preserve intersting moment by photography,sharing them with my friends.One of the reasons why I choose this job is that I think it is a big chance for me.Travel around the world,see different people,experiencen various culture.I am confidence that I will be qualified because I am easy-going,caring and  resposible.I think I can handle this job.Thank you for offering this chance,I really appreciate it.

2 What's your greatest strength?
I think my greatest strength is responsibless.Whatever I promised,I would try my best to do.I 'd love to help my friends.moreover I barely be late.

3 What's your greatest weakness?
I guess my greatest weakness is that I would expect others beyond their capacity sometimes.I am not completist but I hope my friends do better.If I think other people do wrong things,I may point it out.Now I am learing to always stand by their situations and think for them.

4 How many times have you interviewed For foreigh airling company?Why do you want this job?What is your current job?
This is my first interview for foreign airline company,actually this is my second interview,last one is for my former job.Now I resigned a while ago,I am intersted in this job ,I have been prepared for this interview all the time. I dream about to be a cabin crew of Emirates so that I can travel around the world.The reason of choosing Emirates is that I  really love the Emirates culture which is equal,harmonious and vigorous."keep discoving"I love the slogan so much.I would say I can realize my dream there.Moreover I am confident I can be a qualified Emirates cabin crew.In addtion I love Dubai City,it is beautiful and it is a model of morden civilization.My last job is investor educator in Industiral Securities,delt with customer disputs at the same time.

5 What do you want to do in the future?
If allowed,I'd like to go to the Tibet, live in the beautiful plateau ,help those Tibetan who really lack of education and medical treatment.

6 Can you work under pressure?
Yes ,I think I can work under pressure.I used to work in security company,stock market flucturate ,it is really under big pressure.I also delt with constumor disputes,faced angry people every day.I can control my temper and have patience.

7 What have you done to correct your weaknesses?
I told myself if i always expect others too much, I would be always upset.Now i am trying to stand by their situations and think for them.

8 Have you ever failed?
Absolutly,no one always succeed,I entered the college as NO.1 of my middle high school.But I did bad when I was in the junior.I was the bottom of the class then.I made up my mind to work hard,I didn't hang out with friends or surfing onling for a long time,it worked,I became a A-list student.It's a really unforgetable experience,fulling of fullfilment.I think self-control is very vital to success.

9 What is your biggest failure?
When I was young,my parents were not harmonious,they did not argue,just seldom talk at home.The atmosphere was cold,so I was afraid of them.For this reasom,I seldom talk with them,even though I knew they love me every much.I lost many opportunities of sharing my life.Now I realized my fault,I'm trying to talk to them about our daily life.We're closer now.

10 How do you handle failure?
Face it,find the reason of failure.The biggest enemy is myself.If I have self-control,I can feat every failure.

11 How do you handle change?
I really love changes,I hate invariable life.I'd like to know different people,experiencing different kind of lifes.

12 describe a time when you resloved a conflict.
Most disputes are about keeping customers.In China one person can only have one stock accout in a securities company,if costomer feels disatisfied about our service,he would trasfer the account to another company.Once I got a call ,it is an old lady,she seemed angry.She said she wanted transfer the account to a company nearby,because our company was far away.It was not convinient for her to go to the exchange hall.she called me for an appointmeng.I did not tell her phonecall appointmeng was not allowed,I said ,"exchange on the Internet is more convinient."She said,"I don't know how to use computer""do you have a computer?""yes,my son has one.""If you don't mind ,we can go to your home ,download the exchange system.It's very easy.I'll show you"She seemed to be a little moved,her attitude turned around,as it is really a far palce from the company."today or tommorw"I asked,she said"OK,you can come this afternoon"then  my partner and I prepared some materials about bond fonds.we took a bus,went to her home ,the old lady was happy forour coming,actually,many old people feel lonely,they need listening and caring.we downloaded the system,show her how to use it.she said,OK I would stay.Then I told her,it was a better choice for her to invest bond funds.It is stable,barely lose.she accept my suggestion.Everything turned out OK.

13 What is the hardest thing you ever did in your current job.
I used to work a s financial consultant ,I must find my own constomer to let them buy stocks or funds in our company.So for broading the market,I mustI talk to strangers,introduce myself,our company and our service.I talked to the strangers in banks,even on streets.At first it is hard to me,but my last team leader forces us to talk to strangers on streets,I will not be shy now,I feel greatful to him.

14 What did you like about last job?
Every day is new ,financial markets fluctrate,it is interssting and stimulative.

15 What have you like about your last job?
A lot of finance knoeledge,about stocks,funds bonds and so on.And I learned to be patience always,serve my constomer,slove their problems.

16What would your coworkers say about you?
Easy-going and open-minded.Everyone in the position had cried when dealing coustomer disputes except me.I can work under pressure.If a coustomer is angry,being rude,he is only disatisfied about some misunderstand,he is not angry about me.

17 What do you think will be the biggest chanllenge of being a flight attendant.
I suppose the challenge is that if I work as stewardess,I will be with the flight al the time,I hardly have my time with family,I'll go what I can to balance it.

18 How would you handle an abrasive captain or coworker?
I am kind and patinent,I am never aggrasive,I think I can work with them.Everyone can be understanding.

19 DO you ever freeze in social stiuations.
I am always like warm up atmosphere to make a conversation.

20 How do you know Emirates?
I knew Emirates 3 years ago,I saw the recruitment on the Internet,I did not go for that interview cause I was not confident  then.But now I have experience of customer service,and  I have improved my English.My brother went to Dubai last year,he took Emirates flight,he told me it was a woderful journey because Emirates service and Dubai is beautiful.

21 Why do you want to be a cabin crew?
First,it's really attractive for me to travel around the world,I'd like to know different people,experience various culture,take funny photography.When I am old,I have a lot of stories to tell my children.Second,I really love Emirates culture which is eaqul,harmonious and vigorous."keep discovering"I really love the slogan.I can realize my dream here.Last but not least,I love Dubai City,it is very beautiful,it is the modle of modern civilization.

22 Which inspire you most in your life?
A few year ago,I went to the tibetan area with my firends.We did not took airplane or train,we choose renting local people's car,travle around the moutains.Once we came to a beautiful grassland,there were many fallowers and horsers,eagles flying in the sky.We were very excited,took many picture.Suddenly a sheperd came to us,she could not speak manderin,I could not understand Tibetan either.She used her body language to make me understand:she wants to take pictures too.I'd love to do this,it's funny.then she called some dressed-up froemds.so I took my pictures of them.camera is common in my life,but it is totally new for them. Even though those sheperd do not know whether I could give them the picture,they were very happy,they just enjoy the process.I was moved ,because they lived a poor life but they're happy.From then on,I realized that happiness is spiritual,it is not from money,matirals but from our soul.When I get upset,I would remind myself this.






空乘婚恋http://www.51Love.cc 机组人员在英文里称为Cabin Crew
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 楼主| 发表于 2013-1-10 17:59:54 | 显示全部楼层
下面说一下我的面试,事实上我准备的这些除了自我介绍,都没有用上,OD是熊姐和一个中年男的名字忘了,等到快1点才进去,又累又额,10个人左右站成一排群面。FASCO的人没让我摸高,我身高166,戴眼镜的小哥看了我一眼就让我过去排队了,但是我看到几个女生差一点点摸到这位小哥都没让进,sigh,央求了很久都没用~进去熊姐说现在很晚了我们都很累,简历只说工作经历,不要学习经历,OK?然后有人还是从学习经历开始自我介绍,被熊姐不耐烦的打断,说只要工作经历就可以了。我觉得这确实是重点,一定要突出自己的工作经历和性格,让人觉得自己真的很适合做CC,OD感觉customer service真的很有用,如果简历里面有这一项,FASCO的人会感兴趣,不过既然提到了,一定要提前准备他们可能问到的问题然后想怎样回答!和我一起进去的有一位形象气质很不错的英语专业的帅哥,被问到你觉得什么是customer service,他可能是因为紧张或者没准备答的不怎么样,第二天AD没有看见他。我的自我介绍因为背的太流利了,删掉学习经历直接背出工作经历的一段,熊姐问,你哪里学的英语怎么这样流利,我忘记我怎么答了反正结结巴巴的因为太饿了(同志们,一定要带够咖啡巧克力等食物啊!我觉得这是我输掉的重要原因之一),其实整个过程很快,面完就去吃东西逛街了,下午四点过邮件收到AD通知。
AD值得好好说一下,因为我真是大开眼界啊!第二天一去酒店就压力山大了!
空乘婚恋http://www.51Love.cc 机组人员在英文里称为Cabin Crew
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 楼主| 发表于 2013-1-10 18:10:41 | 显示全部楼层
本人自认为眼光比较高,在我眼中真正的美女比较少,结果一去了下电梯等候AD的MM无论是身材长相气质英语都是很好的~大开眼界啊,能看到美女还是很嗨皮的,本人也是受虐狂一个。听说还有一位剑桥硕士帅哥来面,压力又山大了~
这次EK过来的是yan(还是yang?忘了)还有一个东欧某国的白人姐姐,都曾经是CC,yan还是很nice,白人CC不高很瘦,很严肃,也许是因为我就死在她手上所以回想起来她有点可怕。她们2个介绍EK 迪拜什么的说了一上午。休息过后开始面试。
进去先分2组,一共80多人进AD,先公布小组讨论的题目,是一个你想去的地方,为什么想去。讨论的时候轮流去摸高,我不幸是我们这组第一个,白人CC在等我摸高,我过去忘了打招呼就微笑了,败笔。摸高的高度不清楚但是对于我的身高还是很简单的,这个时候好像已经1点了我好饿。。。上午折腾一上午没吃饭我又开始神志不清了。看介绍短片的时候我们每人填了一个很简略的简历单子,摸高的时候交给考官,我交给她的时候,她问了我一个很犀利的问题,十分犀利,我觉得这就是我失败的原因。
空乘婚恋http://www.51Love.cc 机组人员在英文里称为Cabin Crew
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 楼主| 发表于 2013-1-10 18:16:28 | 显示全部楼层
我的简历上面我的简历写得我的专业是public finance,也就是财政学,她问,public finance是学什么的,我说tax和政府支出,她说!那么中国是怎么征税的!!!!我去,我完全斯巴达了好吗????!我当时就额额额然后开始乱说,她应该看出来我在乱说表情有点不满意,那些专业词汇叫人怎么说嘛!!摔!但是现在回想起来,我真是饿傻了,其实我可以很巧妙的回答:Tax and death,you can never avoid in your life.哎,摔啊!随机应变很重要!可是用英语随机应变有那么容易咩?答完我就去讨论了时间还是很充裕的,我的partner很nice,她说她想去巴黎,我说我想去西藏。然后yan到我们这组听我们的回答,我是第一个起来回答的,自我感觉不错,因为时间充裕,我们两个练习了很多遍,yan都说perfect!得意了一下,哈哈。(看来我真是应变很差的人)
空乘婚恋http://www.51Love.cc 机组人员在英文里称为Cabin Crew
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 楼主| 发表于 2013-6-2 23:53:46 | 显示全部楼层
clarabird 发表于 2013-4-24 11:50
很有帮助啊! LZ这次深圳的你去不?

不去了。。。
空乘婚恋http://www.51Love.cc 机组人员在英文里称为Cabin Crew
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 楼主| 发表于 2013-6-2 23:53:34 | 显示全部楼层
allisonpang0331 发表于 2013-4-14 21:36
其实过来了才发现工作未必跟你想象中的一样。。。有些航班的乘客简直让人想吐,而且对身体健康真的影响蛮 ...

是啊挺像坐坐阿航的航班
空乘婚恋http://www.51Love.cc 机组人员在英文里称为Cabin Crew
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 楼主| 发表于 2013-6-2 23:53:18 | 显示全部楼层
miluo00 发表于 2013-4-7 19:26
哦哦哦~终于找到当天一起的战友啦~~~~抱住~~~~=33=

:qq65:战况怎么样
空乘婚恋http://www.51Love.cc 机组人员在英文里称为Cabin Crew
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 楼主| 发表于 2013-4-3 14:22:41 | 显示全部楼层
门子 发表于 2013-3-9 23:15
楼主的帖子很好啊。是什么英语机构能问一下不~

我觉得那个英语机构一般吧,4000元10节一对一的课,我在成都,好像叫洋话连篇,不过给我上课的那个老师还不错,叫jerry~我在羊西线这边这个校区
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发表于 2013-1-18 16:09:25 | 显示全部楼层


妹子已经好棒了!!还有啊妹子英语好好哦,羡慕死了!


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发表于 2013-1-18 15:39:30 | 显示全部楼层
楼主你是第一次小组讨论的最后一组的第一个站起来说的那位MM么……??
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发表于 2013-1-12 03:32:12 | 显示全部楼层
我也是27号重庆面试的,而且也是成都的,不过当时人太多,对你好像有印象又好像没有,哈哈。。。你有了新的计划很好呢,这次面试真的能学到很多,加油咯!另外,剑桥哥已经接到GC了
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 楼主| 发表于 2013-1-10 18:18:32 | 显示全部楼层
后来拿小纸条看结果了我以为胜算还是有的,结果看到落选了真的很失落。我想EK的要求真的是很严格吧,做的好不够,要每个环节都做到最好才行。这是我第一次的外航面试经历,折腾了很久也收获很多,这也是我最后一次面外航的经历,后面开始准备考公务员,现在已经进入了面试阶段,回想起来,EK还是教会我很多东西。珍惜,谢谢大家!

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空乘婚恋http://www.51Love.cc 机组人员在英文里称为Cabin Crew
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发表于 2013-1-10 18:50:20 | 显示全部楼层
受用
空乘婚恋http://www.51Love.cc 机组人员在英文里称为Cabin Crew
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发表于 2013-1-10 20:48:58 | 显示全部楼层
嗯一定会对很多面试外航的人有帮助的
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发表于 2013-1-11 00:12:12 来自手机 | 显示全部楼层
LZ你太nice了!!爱你!
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发表于 2013-1-11 00:13:29 来自手机 | 显示全部楼层
本帖最后由 张译心 于 2013-1-11 12:13 编辑

lz准备的偶木有用到么?那是可惜了~~
空乘婚恋http://www.51Love.cc 机组人员在英文里称为Cabin Crew
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 楼主| 发表于 2013-1-12 00:55:33 | 显示全部楼层
张译心 发表于 2013-1-11 00:13
lz准备的偶木有用到么?那是可惜了~~

其实还是有用,在准备的过程中,口语流利了很多,这些问答我都背下来了,可是还是不够,比如关于自己的专业那个问题。。。应变很重要啊,其实我就直说对不起我不知道专业词汇用英语怎么说应该都比我慌乱的乱答好
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